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Repair Center & Services
F.A.Q.
 
 
 
In order to offer you the best after-sales service in terms of quality, response time and geographic proximity, please take some time to explain your problem in detail in order for us to effectively troubleshoot your issue.

For general technical enquiries:

Please contact our worldwide Technical Support team at techsupport@axiohm.com and a member of our team will get back to you shortly.

For services and repairs:

Please download the RMA form below, fill it in and send it to your allocated repair center, which will issue an RMA reference number. When received, please send your products to your allocated repair centre (see details below), stating the RMA number you were provided with.

RMA FORMS
›› Download the RMA Form
(English version)

›› Download the RAM Form
(French version)
<< Repair Center contacts >>
For customers/distributors in the EMEA and Asia/Pacific regions:

Please contact us at RMA-EMEA@axiohm.com

Products have to be returned to:
         AXIOHM
         33 bis, route de Malesherbes
         45 390 PUISEAUX
         FRANCE


For customers/distributors in the NAM region:

Please contact us at RMA-NAM@axiohm.com

Products have to be returned to:
         AXIOHM NAM
         2411 N Oak Street
         Suite 203-C
         Myrtle Beach, SC 29577
         USA


Please package your products carefully to avoid damage during shipping. If the product is damaged during shipping, the guarantee may be void.